Guarantee Management
A secure and easy-to-use solution to simplify bank guarantees
A bank guarantee is a type of guarantee from a lending institution where the institution ensures that the liabilities of a debtor will be met. A bank guarantee enables the customer, or debtor, to acquire goods, buy equipment or draw down a loan.
A modern solution is in dire need for Guarantee Management System where most processes are digital and automated and there exists a good integration between the different parties to enable debtors, agents and risk carriers to carry out their business efficiently.
Contemi Bank Guarantee Management System is the perfect fit for a modern Guarantee System where it’s quick and easy to develop customized products for the industry and make them quickly available to customers to be able to apply for guarantees.
A client portal allows debtors or stakeholders to be able to login and manage their guarantees. The application process is digital and allows for clients to be able to apply and receive a reply within a short time frame. A powerful backend system allows the system owners to view applications, approve them and manage them. Documents are maintained digitally. Deep statistics and reports into the data provides birds eye view of the business operations.
Business Benefits
Increase Efficiency
Process flow management with a short implementation time
Streamline end-to-end processes and offer better customer service
Automated notifications for prompt actions
Reduce Cost
System is API driven and can easily be integrated with the banks’ core banking and other legacy systems
With digital processing resources can be redeployed to more pressing operational functions
Reduce Risk
Digitising the process reduces the risk of both fraud and error for all parties involved, while increasing the speed of execution
Compliance to company/industry best practice by using pre-defined workflows
Capabilities
Automated Guarantee Process
Overview of all applications sent in by customers
Digital approval process
Overview of guarantees
Detailed review process
Invoices and payment schedules
Customer Module
Customer profile
360 degree overview across all information: Guarantees, Applications, Invoices, etc.
Integration with Mail and Calendar
Document and mail history on customer level
Document templates for mail, SMS and App communication
Dashboard module for Statistics and Reports
Statistics And Reports
Overview of all invoices
Reports on organization level and individual customer level
Advanced statistics and reports using ELK stack
Downloadable reports in Excel format
digital Portal For Application
Modern and secure portal for customer applications
Individual customer accounts for login
Customers can choose products and apply for guarantee
Customer can monitor the progress of the application
Make amendments via the portal
Overview of all applications, guarantees in the portal
Reports and statistics on customer level available
Digital Approval Process For Applications
The approval process is made completely digital
Customer send in application via the portal
Backend system provides information about new applications to users
Interactive approval process with possibility for amendments
Digital guarantee document is generated after approval
